Prevention and Resolution of Conflicts . (ADR)

Jean-Paul Gagnon
Jean-Paul Gagnon, ACC, CRHA

With more than 30 years of experience in Human Resources Management, in several sectors and within environments of start-ups, restructuring, labour relations, plant closures, etc., I have lived through or witnessed hundreds of conflict situations.

In the majority of cases, we managed to find solutions but, at what cost? I often thought that many of these conflicts were unnecessary and could have been prevented.

More than 30 years of experience in different businesses
ICF Certified Coach (ACC)
CINERGY Conflict Management Coach
Master OE Practioner (Queen’s)
Training in ADR , Certified Mediator (IMAQ)