New Year Reflection

We often make resolutions that we do not keep because they are more wishes than anything else. Moreover they often seem unattainable. Why not start with questions for reflection that will help create new possibilities for conflict resolution? New Year Reflection How can I see the positive aspects of conflict? How can I accept the […]

Questions to Uncover Needs in Conflict

QUESTIONS TO UNCOVER NEEDS IN CONFLICT Are there real differences between interests and needs? Some will say that interests include values, hopes, desires and needs. Many negotiators, mediators and facilitators actually do not even try to differentiate them. Asking questions to uncover needs may very well help us uncover interests and asking questions about interests […]