Phrases That Destroy Effective Communication and Positive Alternatives

Phrases That Destroy Effective Communication and Positive Alternatives  We are all better at creating difficult conversations than facilitating them. We usually react too fast without thinking about the consequences of our discourse and our behaviours. We have much to gain about stepping back, reflecting, and thinking of more positive and inviting phrases.   Phrases that […]

How to Prepare for Difficult Conversations (Part 3 of 5) Once you have decided to address a situation and before engaging in a difficult conversation, it may be wise to reflect a little more. These questions will help enhance your thinking process.  Reflection What is your purpose for having this conversation? What do you hope […]