Contributing to the reduction of tension and cost related to conflict in the workplace
The ‘prevention conflicts‘ blog is for leaders, managers, HR professionals and all others who want to help prevent or resolve unnecessary conflicts in the workplace. It is aimed at being a hub for sharing information, tips and tricks as well as best practices to understand conflict, understand ourselves in conflict and build or rebuild positive working relationships at work.
This information is a result of research as well as my experiences. It is supported by a strong knowledge of how teams and organizations work. Our cumulative knowledge will help each other evolve.
Feel free to share and ask questions.
How Frightened of Conflict Are You in Reality? The following list of questions will facilitate your reflection. I describe multiple ways that I have witnessed people avoid tension caused by conflict, both at work and in my practice. Self-awareness is the first step before deciding to act. Description of emotions and behaviours that […]
Ask the Right Questions and Listen One of my favourite authors and thinkers is Tammy Lenski. In her article of November 2016 “How to ask questions like a pro”, she shares her ideas on the power of asking good questions and listening. I provide here the main elements as she wrote. When faced with a […]
Why Do We Convince Ourselves to Stay in Toxic Environments Why do we stay in jobs we hate? Why stay in a relationship that makes us miserable? Why play in a team where infighting exists? Why keep ‘friends’ and relations we do not enjoy? Why work in a field we dislike? Why work for a […]
Signals of Values Problems That Can Generate Conflict One of the most difficult issues to address in conflict is a clash of values. Values are developed over time and are unique from one person to the other. When it is hard to understand someone else’s motivation, it is often because they place a much higher […]
Multiple Factors That Can Affect How We Respond to Conflict We often second guess ourselves on how we react and respond to conflict. There are, however, many reasons we react the way we do, and we should not be so harsh on ourselves. Understanding these factors will help see ourselves from a different perspective. […]
Multiple Fears We Face in Conflict What prevents us from addressing conflict head on? All too often we really talk ourselves out of useful dialogue because we have several fears. You will find in this article an extensive list of fears that prevent us from moving on. Which ones do you have? How real are […]
12 Principles That Help Us Understand and Accept Conflict It is literally impossible to go through life without conflict. It is a normal part of life and any type of relationship. We can’t be expected to agree on everything, all the time. We are all different and we change depending on circumstances we face and […]
Crucial Confrontations Book Summary In my continual quest to understand conflict and finding ways to help people become autonomous at addressing conflict, I have read and analyzed dozens of books. I have always looked for processes that people can easily adapt and practice. In their series Crucial Conversations, the authors Patterson, Grenny, McMillan and Switzler […]
Pros and Cons of Personality Assessments in Conflict Management I usually don’t make editorial comments, but I have continuously witnessed people ‘stereotyping’ others based on ‘personality’ tests and I felt compelled to provide my personal opinion. I have heard many people make excuses for their inappropriate behaviour by saying, “I can’t help it, I am […]
How to Respond to Communication Blocks When Initiated by the Boss (part 3) Everyone has different communication habits and behaviours. These can be interpreted in many ways due to our nature. The messages can be perceived as negative by the receiver. In this third article, we will look at a boss who seeks information from others […]